Community Guidelines
Be genuine
Only share real bills and true circumstances. Don’t exaggerate or invent details.
Protect privacy — yours and others’
Don’t include phone numbers, addresses, emails, account numbers or ID numbers in your explanation. Never try to identify or contact other users outside the platform.
Essential bills only
Requests should be for essential needs: utilities, rent, medical care, education, internet access and genuine emergencies. Luxury purchases, debts for gambling, and illegal goods or services are not allowed.
Bill companies only
Payment details must point only to the bill company’s official payment methods. Never ask supporters to send money to you or anyone else personally.
Be kind
Messages of support must be respectful. Harassment, discrimination and offensive content are removed.
No pressure, no solicitation
Don’t pressure supporters, contact them outside the platform, or advertise products or services.
Report concerns
If something looks wrong, use “Report this request”. Reports are confidential.